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How Wise Guys Ensures Exceptional Customer Service through Wise Guys Moving Crew Training


On a bright and sunny July 12, 2023, the crew at Wise Guys Moving traded their moving gloves for notebooks and a hearty dose of enthusiasm. Yes, it was our much-anticipated field crewman training day! But, it wasn’t all work and no play; we believe in mixing learning with a good dose of fun.


Why We Train (Apart from Having an Excuse to Order Out)

In the moving business, our crew is the heart and soul of what we do. They’re the ones who lift more than just boxes; they lift spirits (and occasionally, one of those ridiculously heavy antique dressers). That’s why we make sure they’re equipped with the best skills - not just to navigate staircases and pack trucks, but to handle every precious memory stored in a cardboard box with care and a smile.



The Wise Guys Moving Q3 Staff Meeting/Training, held on July 12, 2023, at the Opelika Public Library, was a comprehensive event designed to bolster the team's capabilities and align them with the company's growth trajectory. The day began with a breakfast meeting at CoLab, followed by training sessions at the library, focusing on key areas such as customer acquisition, move execution, business management, increasing marketing efforts, and enhancing sales. The training emphasized the importance of quality improvement in crew performance, with a vision towards transformational growth and elevating each team member's responsibilities. This approach reflects Wise Guys Moving's commitment to continuous improvement and excellence in service.

If your're wondering "how can a moving company be this good"? Just know it all comes back to our vision/mission, values and training - we're not called Wise Guys for nothing!

Share this post with someone, call us for your move or refer a friend to have their own personal Wise Guys experience - TODAY!

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